Appointments

Routine appointments

We offer face to face appointments, telephone consultations and advice via a triage process Accurx. In the first instance, please complete the triage form online normally open between between 8:30am and 12:30pm depending on capacity. For those without online access, reception will complete the same form on the patient’s behalf. The form is reviewed by a GP, who will assess the clinical need and if considered urgent, we will respond the same day if received by 12:30pm. For non-urgent routine requests, we will respond within 1-2 working days. Where available we will respond via text message or email.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.

Pharmacy First - Your Go-To for Quick Healthcare

What is Pharmacy First?

Pharmacy First is an NHS initiative that makes it easy for you to get healthcare advice and treatment for common conditions through your local pharmacy. No need for a GP appointment or prescription for issues like:

Sinusitis
Sore throats
Earaches
Infected insect bites
Impetigo
Shingles
Uncomplicated urinary tract infections in women

How Can Pharmacy First Help?

Pharmacy First provides prompt treatment and advice for these common conditions. Pharmacists might offer over-the-counter or prescription medications based on your needs, and all consultations are private. You can also be referred by NHS services like NHS 111 or your GP.

Additional Support from Pharmacies

Minor Ailments: Pharmacists can help with a variety of everyday health issues such as colds, flu, aches, pains, rashes, and cystitis. They can also assist with emergency contraception, pregnancy tests, and needle exchange services. No appointment is needed, and they will refer you to a doctor if necessary.
Medication Advice: Pharmacists are experts in safely using medicines. If you have questions about your prescriptions or over-the-counter drugs, they can provide guidance. For new long-term medications, the New Medicine Service offers ongoing support. If you take multiple medicines, the Medicines Use Review (MUR) can help ensure you’re using them correctly.
Repeat Prescriptions: Pharmacists can manage your repeat prescriptions, saving you a visit to the GP if your condition is stable. If any issues arise with your medication, your pharmacist can consult with your GP on your behalf.
Healthy Living Advice: Pharmacies can support your overall health by offering advice on diet, exercise, and smoking cessation. They provide nicotine replacement therapies and regular check-ins to help you quit smoking and stay healthy.

Pharmacy First is here to make getting the care you need simpler and faster.

Online Consultation

Please submit a triage form online between 8:30am and 12:30pm. Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request within 1-2 working days. After 12:30pm if you have an urgent request, please call the practice. If your request is non-urgent, please submit the triage form online the following morning between 8:30am and 12:30pm.

Urgent Appointments

The practice operates a ‘duty doctor’ system to ensure we always have adequate capacity to deal with patients who are acutely unwell and require medical attention the same day. We respectfully ask that patients carefully consider their symptoms when requesting one of these appointments and consider “do I need to see a doctor with this?” so we have enough appointments for patients who are acutely unwell and need to see a doctor the same day.

Please submit a triage form online between 8:30am and 12:30pm or call the practice if after 12:30pm.

Online Consultation

Please submit a triage form online between 8:30am and 12:30pm. Our Online Consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more. Fill out a quick online form and we will deal with your request within 1-2 working days. After 12.30pm if you have an urgent request, please call the practice. If your request is non-urgent, please submit the triage form online the following morning between 8:30am and 12:30pm.

Cancelling your appointment

Please make every effort to keep your appointment. If you are unable to make it, please cancel it as soon as possible, using one of the methods below, so that it can be reallocated to another patient in need. Your help will avoid a significant waste of NHS resources and is much appreciated.

Alternatively, you can follow the instructions on your appointment reminder text and reply, to cancel an appointment.

Cancel your appointment

Consult with a Doctor online

Start here

Extended Access

Extended Access at Meon Medical Centre:

Weekday: Tuesday 6:30pm – 7:15 pm for GP telephone consultations. These are routine appointments which can be booked in advance.

Weekend: Saturday clinics once every 3 weeks- Routine appointments are available with GPs and nurses.

Please call the practice to make a booking for extended access appointments.

Home Visits

We request that every effort is made to attend the practice as more comprehensive care can be given in a clinical setting. Home visits are available and are made at the discretion of the GP. If you request a home visit, one of our GPs will discuss your condition with you further and arrange for you to be seen. Home visits are also available for those patients who are too unwell to attend the surgery.

Who do I see?