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Patient News

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Screening and pregnancy

Women will not usually need to have a cervical screen if they are, or could be, pregnant. This is because pregnancy can make it harder to get clear results. 

Screening can resume 12 weeks after birth. If you have had an abnormal result in the past you may need to be screened while pregnant.

HPV patient case study

Alice was part of one of the first cohorts of girls to be offered the HPV vaccine at school.

The HPV vaccine is extremely successful in reducing the risk of cervical cancer, but does not reduce the risk completely which is why it is still vital that women who have had the vaccine still attend screening appointments regularly.

The case study is available to download here  and picture here.

A weblink to the case study can be found here.

Community event session on 21 Jan

Coventry and Warwickshire CCG and Foleshill Women's Training (FWT) are co-hosting a virtual cervical screening awareness event on Friday 21 January.

The event, taking place between 11am-12noon on MS Teams, is being led by healthcare professionals.

The event is open to anyone who wished to ask any questions they have about attending a cervical screening test. More details about the event to follow soon!

Cervical cancer patient case study

A woman who has been cured of cervical cancer is urging all women to attend cervical screening appointments.

In 2011 Kate Tonner had been putting off booking her screening for a year before a nurse persuaded her to have it done after she had raised concerns during a routine appointment.

A full case study is available to download here and picture before cancer, picture weeks after surgery and picture - now.

Long Waiting Times

We are currently experiencing a high number of non-clinical staff absences due to Covid. Please be patient if it takes longer than usual to answer the phone or deal with your query.

Don't Delay Your Covid Booster Jab - Book Now
21 Dec, 2021

In order to protect yourselves, your families and the NHS please ‘grab a covid vaccine jab’.

You can book your booster jab …or indeed your first or second jab using the links below. You may also get a text message from your local GP offering appointments

Don’t delay …BOOK NOW

Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)

Find a walk-in coronavirus (COVID-19) vaccination site - NHS (www.nhs.uk)

Practice Newsletters
Panoramic Clinical Trial

Meon Medical Centre is taking part in the national PANORAMIC clinical trial, which aims to find new antiviral treatments for people with COVID-19 that can be taken at home. 

To be eligible to join the trial you will need to have a positive test for COVID-19 and symptoms that are likely to be caused by COVID-19, starting in the last 5 days. The trial is open to people aged 50 or over, or 18-49 years with an underlying health condition. 

If you are registered at Meon Medical Centre and would like more information, please contact us on 01789 720820. You can join the trial online, even if you are not currently registered with our practice. For full details, visit www.panoramictrial.org .

Covid-19 Booster Vaccination - Update 13th Dec 2021
13 Dec, 2021

The NHS vaccination programme will offer every adult the chance to book a covid-19 booster vaccine by the end of the year to protect the nation against the Omicron variant.

As part of the biggest and fastest vaccine programme in health service history, online bookings are available for all those in their 30s and above from today.

The best way to get your vaccine is by booking online at www.nhs.uk or by calling 119 – please do keep checking availability as appointments are loaded onto the system every day. The website and phoneline are understandably very busy and we thank you for your patience when booking.

The national booking service will then open up to everyone aged 18 and over from Wednesday this week.

The NHS is prioritising bookings for boosters and is urging people to book a slot to guarantee their vital jab. Some sites offer walk-in appointments where no appointment is needed. Please check here for clinics with walk-in availability and their opening hours www.happyhealthylives.uk/vaccinationdrop-ins

GP teams have been asked to clinically prioritise their services to free up maximal capacity to support the covid-19 vaccination programme, alongside delivering critical appointments such as cancer, urgent and emergency care. This might mean that for some people, routine appointments are postponed as part of the national mission to roll out boosters.

Scientists are very concerned about the spread of Omicron due to the speed with which it spreads and because two doses do not appear to provide much protection but thankfully, a booster dramatically improves this.That is why the Government has asked the NHS to prioritise boosters over other routine care.

We appreciate your support and understanding – and urge you to come forward for your vaccination as soon as possible.

Covid-19 Booster Vaccination Programme Extension
30 Nov, 2021

Following a Government announcement on 29th November, the NHS is developing plans to extend the Covid-19 booster vaccination programme to include everyone aged 18 and over.

12 to 15 year olds will also be offered a second dose of the vaccine and an additional booster will be available for people who are immunosuppressed.

People will become eligible for their booster three months after their second dose (reduced from six months).

For now, all you need to do is wait to be contacted by the NHS. Please help us to help all patients by not contacting your GP practice about your booster or attending vaccination sites.

If you are over 40 or a health and social care worker, and are eligible for your booster, go online to www.nhs.uk or call 119 to book your appointment.

Visit www.happyhealthylives.uk/vaccinationdrop-ins to see all the places you can go for a walk-in appointment

Patients Charter

CONSIDERATION, RESPECT AND RESPONSIBILITY

  • Our aim is to provide a good efficient service for our patients.
  • All our staff are trained and expected to be helpful, polite and courteous to all patients. All staff will try to help each patient with their individual needs. To enable us to achieve this please help us to help you. Please keep us informed if your personal details change, such as a change of name, address or telephone number.
  • We are committed to giving you the best possible service. This will be      achieved by working together and taking shared responsibility for your health. During the corona virus pandemic, many services have been disrupted. Some examples are the increased waiting lists for hospital procedures and a national shortage of blood bottles. This has also meant some disruption to annual reviews for medical conditions, such as diabetes and hypertension. Please be aware that annual reviews are due in your birth month and don’t wait for us to remind you to book in.
  • Following consultation you will receive the most appropriate care, given by suitably qualified people. No care or treatment will be given without your informed consent. In return we would ask you to try and follow the medical advice offered and to take any medication as advised.
  • You will be treated as an individual and will be given courtesy and respect at all times, irrespective of your ethnic origin, religious beliefs, personal attributes or the nature of your health problems.
  • We ask that you treat the doctors and all practice staff with the same courtesy and respect.
  • If a patient commits an act of violence or abuse towards the doctors, a member of the staff or to any other person present on the practice premises or in the place where the medical services are being provided, they will be removed from the practice list with immediate effect; the police will be contacted and asked to attend.
Patient Survey - November 15 2021

View the Patient Survey Summary - November

We are pleased to share with you the recent results from our in depth patient survey. We had over 500 responses, with 528 individual comments added. The vast majority were positive and were similar in theme to this:

Thank you all so much for everything you do and working so hard through the pandemic. The kindness and level of care and service shown to my son was just wonderful. All staff I have had contact with have been exemplary. Far and away the best Practice I have been a patient of. Very many thanks

In addition, we had feedback on the areas that could be improved. Please see below what was said and what we are doing about it:

  • Lack of awareness of Extended Access: For the last 2 years, we have worked with neighbouring Practices to provide appointments with Clinicians at evenings and weekends. There are telephone and face to face appointments available, Reception staff will discuss availability when you call.
  • Lack of awareness of the Patient Participation Group: This is a group of local patients who are willing and able to represent the views and concerns of our wider patient base. Meetings take place four times a year and have been held remotely since 2020. The convenience of this has meant we have seen an increase in the level of participation, as well as the demographics of our patient base being better reflected.
  • Clinicians not as pro-active as they used to be following up blood test results:Clearly there has been greater demand on Clinician time during the pandemic. Please be aware that a call is only made if test results are abnormal. We are about to publish a Patient Charter where we ask that patients work with us in taking responsibility for their health.
  • Over 75 health reviews: These are not currently a commissioned service.
  • Minor surgery clinic: This is currently not a service provided at Meon. Patients will be referred onto the Wellesbourne Medical Centre.
  • Can we have a ‘window’ of time for telephone consolations with GPs? We now indicate a 2 hour time frame for a call back, although it is not guaranteed.
  • Website notices need to be relevant and timely: We will now publish a monthly update on the website and Facebook that will also be circulated via local parish newsletters.
  • How will you have capacity in your existing premises to serve a growing population? This is considered in the longer term  as part of Clinical Commissioning Group planning. The patient base is growing steadily, but we are seeing the largest growth in the number of appointments requested per patient. 
  • Staff can appear unhelpful: We have recruited new staff as Receptionists and Dispensers in the last 6 months and all patient feedback has been positive. We have a huge demand for GP appointments at the moment but we will always try to help patients- Extended Access and E Consults are two of the other options available. Last Monday alone, we received 240 calls into the Practice in the morning.
  • Patient privacy: We have changed the way that we work so that if you call in at Reception asking for test results or other private information, we will offer to print the results or discuss them in a private area.
Patient Access Emails
9 Nov, 2021

EMIS Health have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.

They would like to share the following guidance from Patient Access:

  • EMIS Health advise users of Patient Access to check the name and email address of the sender; all emails from Patient Access will come via an email address that ends in @patientaccess.com.
  • EMIS Health advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
  • EMIS Health strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
  • Email addresses used to register for Patient Access account are secure. They do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
How is my GP Working?
Cancer Support Service

Campden Home Nursing have recently opened Jecca’s house in Chipping Campden, offering a variety of cancer support services. 

Please see this leaflet timetable of events.

Surgery Update - 7 Sep 2021

The commonest complaint heard in the media about GPs at the moment is that they are not seeing patients, so I’d like to explain what is happening here at Meon Medical Centre. Please click here to read the Meon Medical Centre Update.

Child Flu Vaccinations

Is your child aged 2-3 and born between 01.09.2017 and 31.08.2019?We now have children's nasal flu vaccinations in the surgery! Please contact reception to book your child into one of our flu clinics.

Flu: 5 reasons to get your child vaccinated - Primary School (publishing.service.gov.uk)

Support your surgery so it can be there to support you

Please check this poster from the BMA.

Living With and Beyond Cancer social channels have gone live

The new Living With and Beyond Cancer social media channels are now live.

The programme can be found on Twitter (@LWBC_CW) and Facebook (LivingWithAndBeyond). The LWBC webpage can be found here.

The next Health and Wellbeing event, for patients newly diagnosed with cancer, will take place on 24 August 2021 via MS Teams.

The event helps people with cancer and their family and friends, to understand what to expect, what local support is available and the opportunity to ask questions.

Latest update by NHSD regarding Type-1 Opt Out

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice. There was a deadline of the 1st September but this deadline has been removed (see below):

However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt outprocess which will mean that patients will be able to change their opt-out status at any time:

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.

This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

For further information on this - please click here.

Medication Delays

Please be aware that we are experiencing some delays to our medication supplies from wholesalers. This is due to staff shortages of delivery drivers and staff working at these distribution sites needing to self-isolate due to Covid-19. We apologise for any inconvenience experienced by this and have been assured that the wholesalers are doing everything they can to minimise disruption.

Infection prevention control guidelines to remain in place

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.

Important Information on Covid Vaccine Certificate

Please do not contact the surgery to enquire about covid vaccination certificates.

We are unable to issue this certificate at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.

Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. Refer Online Services page to download it.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you've completed your course of the vaccine, the letter may to take up to 5 days to reach you.

Prostate Specific Antigen (PSA) Test

The prostate specific antigen (PSA) test is a blood test to see if you might have prostate cancer and to monitor treatment for prostate cancer. Please check the link for details.

NHS e-Referral service: Putting patients in control of their outpatient appointments
How to Access your GP Practice During Covid
Dementia Services

Please follow Dementia Help and Support for more information on dementia services.

CPR decisions, DNACPR and ReSPECT

CPR isn’t always the best treatment for an individual. That’s why CPR conversations need to happen. Please follow this link to know more.

https://www.resus.org.uk/public-resource/cpr-decisions-and-dnacpr

Recognising Coronavirus (COVID-19) Symptoms
Please follow this leaflet to identify Covid-19 symptoms. Sources: World Health Organization, Centers for Disease Control and Prevention.
An Invitation To Join the South Warwickshire Prostate Cancer Support Group
The Group is for those in South Warwickshire whose lives are affected by cancer of the Prostate; the men, their partners and their families. We usually meet every two months on a Tuesday in St Andrew’s Church Hall in Shottery near Stratford-on-Avon. We suggest a £3.00 donation per person for the free parking, refreshments and hire of the room. We generally have a speaker for the second half of the meeting. Address: Church Lane, Shottery, Stratford-on-Avon, Warwickshire, CV37 9UL Due to the current coronavirus emergency we are not holding any meetings at present. Online meeting timing - 3.00-4.30pm on Tuesday 15th September 2020. We offer telephone support to individuals with prostate cancer and we also have a buddy system. Contact person - Doug Badger (Support Group Organizer) Email - badgersett@live.co.uk Phone: 01789 488422 or Text on 077 84545 513. In addition, you may like to contact one or both of the available helplines Prostate Cancer UK free helpline (staffed by specialist nurses) - 0800 074 8383 TACKLE free helpline (staffed by men with prostate cancer) - 0800 035 5302
Eye Emergencies during Covid-19
Please be advised that the process for eye emergencies has changed.Instead of attending hospital straight away, please call our specialised telephone numbers:02476 964800 or 02476 964802 or 02476 964806 (Monday to Friday 9am to 7pm)(Saturday, Sunday and Bank Holidays 9am to 12pm) 07823 535 863 (Out of hours)In the event of this number being unavailable out of hours, please try again or contact the on-call ophthalmologist via the switchboard on 024 7696 4000. You will be spoken to by an expert clinician who will give you specialist advice on the next steps to take.This is not a walk-in service. Please only attend the Eye Outpatient department if you have phoned in advance and have been advised to attend.